email	info@upper-mills.co.uk
	sales@upper-mills.co.uk
address	Customer Services Uppermills Home and Leisure Ltd PO BOX 46 OLDHAM OL3 5WL

Cancellation Policy
Orders not dispatched can be cancelled and full refunds given.  Where orders have been dispatched please refer to the returns policy below.

Returns Policy
All goods come with a 14 day satisfaction guarantee. If for any reason you are not happy with your purchase simply return it to us within 14 days of receipt  for a refund (p&p costs are non-refundable).

• Returned goods must be unused, as new, in original packaging and must be received by us within 14 days of receipt otherwise upper-mills.co.uk reserves the right to return the goods
• Faulty or broken goods damaged in transit must be reported within 3 days of receipt
• All claims for delivery shortages must be reported within 3 days of receipt

Security
We use industry standard practice including "firewalls" and secure socket layers to ensure that personal information is not unlawfully processed.  We treat data as an asset that must be protected against loss and unauthorised access. Although no information transferred over the internet can be completely secure, we use 128-bit encryption to maximise security.

Privacy Policy
We are committed to protecting the privacy of customers using our online services and will use the information you provide only:

• To communicate details of the order and delivery process
• To send newsletters, offers and promotions

Any changes to this privacy policy will be posted on this page. If you have any questions about this privacy policy, please write to:

Customer Services
Uppermills Home and Leisure Ltd
PO Box 46
Oldham
OL3 5WL
sales@upper-mills.co.uk